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ICT Support Services

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As part of its work to improve service, Southend-on-Sea Borough Council’s ICT department will be reviewing and updating its School Support Services offerings.

The objective is to standardise the services offered to ensure the authority can deliver to customer expectation and contract levels. These changes will only be made to existing support services (Gold / Silver / Bespoke packages) and associated contract terms. Broadband and Telephony contracts will remain as stated.

These changes will be completed and communicated ahead of your contract end date, permitting time to discuss and re-contract. All contracts will be offered for a duration of 12 months and fixed at the current rates.

Any immediate questions can be directed to stevenhemmings@southend.gov.uk

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